2-1-1 Data and Technology Director
2-1-1 Data and Technology Director
United Way of Southwestern Pennsylvania, Pittsburgh Office Our goal is to be the premier 2-1-1 in the nation. To meet this goal, we are searching for a highly qualified and motivated individual who will drive all technical and data components in our quest to be the best. Similar to 9-1-1, 2-1-1 is a nationally recognized, easy to remember phone number that quickly and effectively connects people in need with information and referral services. 2-1-1 currently provides this connection via phone, text, live chat and website. United Way is seeking a thoughtful, innovative individual to lead efforts to have our 2-1-1 regions become and maintain a cutting edge 2-1-1 from a data and technology perspective.
He/she will direct and guide a team in ensuring that PA 2-1-1 Southwest (includes thirteen counties), 2-1-1 SEPA (includes five counties), and PA 2-1-1 Northwest (includes twelve counties) are maximizing the potential of technology and information systems to serve the community, while providing a positive user experience for the public, 2-1-1 staff, non-profit agencies, and other end users of the 2-1-1 website and database.
Master's Degree, or Bachelor's Degree with related experience.
The United Way of Southwestern Pennsylvania, is an equal opportunity employer committed to workplace diversity, serving Allegheny, Butler, Westmoreland, Fayette and Southern Armstrong Counties.