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LABEL TECHNOLOGY

2050 WARDROBE AVE
MERCED , CA
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PROJECT MANAGER - CUSTOMER SERVICE

LABEL TECHNOLOGY
MERCED, CA Full time
Posted on April 17, 2018

PROJECT MANAGER- CUSTOMER SERVICE

Label Technology, an award-winning label and flexible packaging converter in Merced, CA is seeking a Project Manager/Customer Service. This position is responsible for managing flexographic printing projects from estimation through delivery to the customer and requires prior experience in a printing environment. Successful candidate will play a central role in providing essential information throughout the company.

ESSENTIAL JOB RESPONSIBILITIES

  • Develop estimates and quotes, accurately enters and manages customer orders and specifications, determines supplies, material, and equipment needed for job order; plans and determines layout of job. Monitors progress of order throughout production process.
  • Works closely with prepress and production to translate customer needs into product specifications and design criteria within company capabilities: recommends and communicates necessary changes.
  • Responsible for order profitability by an accurate analysis of order requirements based on technical understanding of production capabilities, material attributes, and end use application.
  • Communicates effectively with customer, sales, scheduling, prepress, production, shipping and accounting to ensure customer objectives are met.
  • Responds to inquiries and requests from customers and salespeople, provide up-to-date information including proof and sample tracking, order status, production process, shipment status, inventory levels and general account information.
  • Utilizes JDE/Oracle ERP and Customer Relationship software for processing and control of orders through manufacturing.

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