Intake Representative - Cromwell

GAYLORD SPECIALTY HEALTHCARE/GAYLORD HOSPITAL   Cromwell, CT   Full-time     Administration / Clerical
Posted on January 18, 2023
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The Intake Representative is a patient facing position, responsible for greeting and checking patients in as well as, running patient’s insurance information through eligibility scrubber, collecting patient co-shares at the time of service, answering phones, calling patients to schedule appointments and reconciling monies collected at the end of each day. 

Job Requirements:

A High School Diploma or General Education Degree (GED) required

*Minimum of two (2) years of experience in a health care setting, medical office, or insurance environment preferred

*Customer service experience required

*Basic computer literacy required

*Word and Excel spreadsheet skills required

*Cash handling experience required

*Knowledge of insurance benefit plans including, but not limited to: Medicare, Medicaid, Blue Cross, Worker's Compensation and managed care required

*Familiarity with basic medical terminology with CPT4 and ICD-10 required

WORK SCHEDULE: flexible 40 hours, varied shifts

Clinic hours:

Monday - Thursday 7am-7pm, Friday 7am-6pm



A competitive salary, comprehensive benefits and other incentives offered!


For more information and to apply on-line, please visit our website at


We are an Equal Opportunity Employer – M/F/D/V